Need help with Scan Tool? We’re happy to help.
Email: [email protected]
We usually reply within 1–2 business days.
Is my data private? Yes. Scan Tool works entirely on your device. Your documents, OCR text, and PDFs never leave your iPhone. There is no account, no cloud, no ads, and no tracking.
How do credits and membership work? You get free credits when you first open the app, plus more from daily check-in. Credits can be redeemed for membership time, which removes the export watermark. You can also subscribe weekly. Subscriptions auto-renew and can be cancelled anytime in Settings › Apple ID › Subscriptions.
How do I restore my subscription? Open the Membership page and tap “Restore Purchases”.
The scan has dark borders or shadows — what do I do? Use “Crop / Adjust” to set the document corners, then tap “Enhance” to remove shadows and get clean white pages.
Does OCR support Chinese? Yes — Chinese and English text recognition both run on-device.
需要帮助?随时联系我们。
我们通常在 1–2 个工作日内回复。
我的数据安全吗? 安全。扫描王完全在你的设备上运行,文档、OCR 文字与 PDF 都不会离开你的 iPhone。无需账号、无云端、无广告、无追踪。
积分和会员怎么用? 首次打开即送免费积分,每日签到再领。积分可兑换会员时长,会员可去除导出水印;也可按周订阅。订阅自动续订,可随时在「设置 › Apple ID › 订阅」中取消。
如何恢复订阅? 打开会员页面,点「恢复购买」。
扫描结果有黑边或阴影怎么办? 用「裁剪 / 矫正」设置好文档四角,再点「增强」去阴影、得到干净白底页面。